Can I use my sessions after I cancel my membership?
Unfortunately, our system does not allow this. If you are worried about losing sessions, we would recommend either downgrading your membership or converting to a class pack - reach out to us to let us know you're having trouble using all your sessions using the form at the bottom of this page, and we can figure out the best solution for you! 

Can I prorate my final month of membership to better align with my move date?
In most cases, we recommend downgrading if your membership termination date and move date don't align - email us if you are in this situation, though, and we can figure something out!

I am a student, and I'll be away for the summer/semester. If I cancel, can I return at my former rate?
In this case, we would recommend suspending your membership.

Do you make exceptions for long-term travel? I'll be out of the country for an extended period of time.
Contact us to let us know your situation. We can figure something out for you if you'll be out of town for longer than 3 months!
 
What are my options if I'm injured or need to have surgery?
We do offer free medical suspensions for up to 6 months (unless you specifically request to suspend for longer than this). To suspend your membership, click here.

I live out of town, but return to Ann Arbor occasionally, and would like to take classes while I am here. What are my options?
We actually have a lot of clients in similar situations. In most cases, we recommend purchasing a class pack, but now allow visitors the option to book individual sessions at a flat discounted rate - email us using the form below to ask what would work best for your situation, and we'd be happy to share more details!